Privacy Policy

At Howlitee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (howlitee.com), make a purchase, or interact with our services. By using our website or services, you agree to the terms outlined in this policy. Please read it carefully.

Last Updated: April 11, 2025

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of information we may collect include:

  • Personal Information:
    • Name, email address, phone number, billing address, and shipping address when you place an order or create an account.
    • Payment information (e.g., credit card details), which is processed securely through trusted third-party payment processors.
    • Account login credentials, if you create an account with us.
  • Non-Personal Information:
    • Browsing data, such as IP address, browser type, device information, operating system, and pages visited, collected through cookies and similar technologies.
    • Usage data, including how you interact with our website, products viewed, and links clicked.
  • User-Provided Content:
    • Feedback, reviews, or messages sent to us via email, contact forms, or customer support channels.
    • Custom design submissions for print-on-demand products.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you place an order, sign up for our newsletter, contact us, or submit custom designs.
  • Automatically: Through cookies, web beacons, and analytics tools when you visit our website. These tools help us understand your preferences and optimize your experience.
  • From Third Parties: From trusted partners like payment processors, shipping carriers, or marketing platforms, when necessary to fulfill orders or provide services.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including payment processing, shipping, and order confirmation.
  • Communicate with you about your orders, account, or customer service inquiries.
  • Personalize your shopping experience by recommending products or offering promotions tailored to your interests.
  • Improve our website, products, and services through analytics and user feedback.
  • Send marketing emails or newsletters (only with your consent, and you can opt out at any time).
  • Prevent fraud, ensure security, and comply with legal obligations.
  • Manage custom design submissions for print-on-demand products.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

  • Service Providers: With trusted third parties who assist us in operating our website, processing payments, delivering orders, or providing analytics (e.g., USPS, UPS, DHL, payment gateways, or marketing tools). These providers are contractually obligated to protect your data.
  • Legal Compliance: When required by law, such as to comply with a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this policy.
  • Fraud Prevention: To protect against fraudulent activities or unauthorized transactions.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. Cookies may include:

  • Essential Cookies: Necessary for website functionality, like adding items to your cart or checking out.
  • Analytics Cookies: Help us understand how visitors use our site, such as which pages are most popular.
  • Marketing Cookies: Enable personalized ads or promotions based on your browsing behavior.

You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect website functionality.

6. Your Choices

You have control over your personal information. You can:

  • Update or Delete Your Account: Contact us to modify or delete your account information.
  • Opt Out of Marketing: Unsubscribe from emails using the link in our newsletters or by contacting us.
  • Disable Cookies: Adjust your browser settings to block cookies, though this may limit some features.
  • Request Access: Ask for a copy of the personal data we hold about you, subject to verification.

To exercise these rights, email us at [email protected].

7. Data Security

We take reasonable measures to protect your information, including:

  • Encryption of sensitive data (e.g., payment details) during transmission using Secure Sockets Layer (SSL) technology.
  • Access controls and secure servers to prevent unauthorized access.
  • Regular security audits to identify and address vulnerabilities.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

Howlitee operates globally, and your information may be processed or stored in countries outside your own, including the United States. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these locations, where we ensure appropriate safeguards are in place.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it. If you believe a child has provided us with their information, please contact us.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors or social media). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing information.

11. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, such as processing orders, complying with legal obligations, or resolving disputes. When no longer needed, we securely delete or anonymize your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

Email: [email protected]
Address: 300 Delaware Ave Wilmington, DE 19801

We’ll do our best to address your inquiries promptly and transparently.

Thank you for trusting Howlitee with your personal information. We’re here to help you stand out with your tees and more while keeping your data safe!