Frequently Asked Questions (FAQs) – Howlitee

Welcome to the Howlitee FAQs page! We’ve compiled answers to the most common questions about shopping with us to make your experience seamless and enjoyable. Whether you’re browsing our Apparel, Holiday Gift Ideas, or Home Living collections, we’re here to help. If you don’t find what you need, reach out to us at [email protected].

1. What payment methods does Howlitee accept?

We offer secure and simple payment options through PayPal and Stripe. You can pay with a PayPal account or as a guest using major credit/debit cards (Visa, MasterCard, American Express, Discover). Stripe also supports cards and select digital wallets like Apple Pay or Google Pay, depending on your region. All transactions are encrypted for your safety.

2. How long will it take to receive my order?

All Howlitee products are made to order. After your order is placed, it spends 24 hours in queue, followed by 2–4 business days for production. Delivery takes 3–7 business days in the U.S. or 7–15 business days internationally, depending on your location. Check our Shipping Policy for details. You’ll receive a tracking link via email to monitor your package.

3. Can I return or exchange my purchase?

Yes, you can return or exchange eligible items within 15 days of delivery if they’re new, unused, and in original condition. Valid reasons include defects, wrong items, or damage during shipping. Contact us at [email protected] to start the process, and we’ll guide you through the steps. See our Refund and Return Policy for full details.

4. Are there any additional fees for international orders?

For international orders, you may be responsible for customs duties, VAT, or import fees, which vary by country and are not included in the order total. We charge a flat $9 shipping rate for international deliveries (free for orders over $100). Review our Shipping Policy or contact your local customs office for more information.

5. How can I ensure my custom design is printed correctly?

When submitting a custom design for products like Trendy T-Shirts or Blankets, ensure your file meets our guidelines (e.g., high-resolution images, correct file format). You’ll receive a proof for approval before production begins. If you have questions, email [email protected], and our team will assist you to ensure your design shines.

Still Have Questions?

We’re here to help you stand out with your tees and more! Contact our team via [email protected] (8 AM – 11 PM, Monday–Sunday).

Shop confidently at Howlitee and explore our full range today!